Privacy Policy
Towergate Underwriting Group along with its subsidiary companies believes in protecting the personal information that you provide us with. We are committed to complying with the following seven principles:
- What personal information we collect about you
- Who is collecting this personal information
- How the information we collect about you is used
- With whom might the information be shared
- What choices we provide you with regarding the collection, use and distribution of the information
- The kind of security procedures that are in place to protect the loss, misuse or alteration of information under the control of Towergate
- How you can correct any inaccuracies in the information
If you have any queries regarding this statement, you should first contact Towergate by email. If you do not receive a reply within two working days, telephone us on 0844 892 1500.
The Principles
- We
collect and process personal information from you at various stages
throughout our website, for reasons including answering your
enquiries, ensuring that content from our site is presented in the
most effective manner for you and for your computer, to notify you
about changes to our websites (including services and products),
providing you with quotations, and carrying out our obligations from
any contracts entered into between you and us. We also collect and
process details of your visits to our site and the resources that
you access
- At each stage, you will
be able to see what information we ask from you, such as your name
and contact details, and information relating to your specific
enquiry. If you contact us otherwise than via our website, we may
keep a record of that correspondence
- Towergate Underwriting
Group Limited (and its subsidiary companies) is the Data Controller
that collects information about you
- The information we
collect about you is used solely for the purposes for which it was
provided. We will only use it for additional purposes (such as
marketing) if we have received your prior consent to do so
- The information you
provide us with may be shared with employees throughout the
Towergate Group, in order to deal with your enquiry or request
We
will not share your information with any third parties other than
when we are legally obliged to do so, such as for fraud prevention
purposes
- It is entirely up to you
as to whether or not you choose to provide us with any personal
information. If you choose not to, we simply may not be able to
assist you.
- We will not sell your
information to any third party, unless Towergate or one of its
Subsidiary Companies is sold itself
- When you enter personal
details on our website, you will be entering these details within a
secure environment.
We use SSL (Secure Socket Layer)
encrypted at 128bit to protect the details you send us. We use the
BT Trustwise Secure Site Program.
- In most web browsers, a
padlock symbol appears at the bottom right, indicating when you are
in a secure environment. Also, the 'http:' at the beginning of the
website address changes to 'https:' with the 's' indicating that you
are in a secure environment
- Under the Data
Protection Act 1998 you have the right, for a fee, to ask us for a
copy of the information we hold on you, and to have any inaccuracies
corrected or removed
- To do this, please
either contact us by email, telephone our Customer Relations
Department on 0844 892 1500, or write to us at:
Customer Relations Department
Towergate Underwriting Group
Limited
Towergate House
Eclipse Park
Sittingbourne
Road
Maidstone
Kent ME14 3EN
-
We may disclose your personal information to third parties:
- In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets
- If Towergate (or any of its subsidiary companies) or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets
- If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions (as defined below) and other agreements; or to protect the rights, property, or safety of Towergate (or any of its subsidiary companies), our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction
Where we store your Personal Data
- The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the provision of information you have requested. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy
- Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access
IP Addresses and Cookies
- We
may collect information about your computer, including where
available your IP address, operating system and browser type, for
system administration
- We may use 'cookies' to
monitor how people use our site. Most websites use cookies. They
help us to understand how our customers and potential customers use
our website so we can develop and improve the design, layout and
function of the sites. We may, for example, use cookies to store
registration information so that you do not have to provide it to us
on subsequent visits
- A cookie is a piece of
information that is stored on your computer's hard drive which
records how you have used a website. This means that when you go
back to that website, it can give you tailored options based on the
information it has stored about your last visit
- If you do not want us to
use cookies in your browser, you can normally set your browser to
reject cookies or to tell you when a website tries to put a cookie
on your computer. However, you may not be able to use some of the
products or services on our website without cookies
- For information
about how to disable cookies in your browser please visit the
AboutCookies
website
Concerns or Queries
- If
you have any other concerns or queries, then we would be delighted
to be able to help you. Simply contact us by one of the above
options, and we shall endeavour to resolve your query as swiftly and
efficiently as possible
- In addition to
this privacy policy, we have a 'Terms & Conditions' policy
relating to the usage of our website. This can be viewed by clicking
on 'Terms
& Conditions
- Any changes we may
make to our privacy policy in the future will be posted on this page
and, where appropriate, notified to you by e-mail.
© Copyright 2009 - Towergate Underwriting Group Limited. All rights
reserved.